Human Resource Manager
Lori Wallace has an extensive career in Human Resources across all HR disciplines. Prior to joining Pella in 2014, she held leadership roles in manufacturing, software services, and transportation/logistics. She is actively involved in SHRM of Greater Phoenix and has held board roles with the AZ State Council and served as a President with the local SHRM Chapter. Lori has a Bachelor's Degree from Bethel University in Minnesota and is SPHR (Senior HR Professional) and SHRM-SCP certified. Lori lives in Phoenix and enjoys being involved in the community in various volunteer roles.
Marketing | Business Development
Adam began his career with Pella in May of 2000 in Seattle, Washington as a sales consultant for the local branch. Over the course of his career, Adam has held a variety of positions in Sales, Marketing and Operations. Adam relocated to Arizona in 2004 with his wife and two daughters to join the Pella Mountain West team. His passion for the construction industry is driven by the ability to see both big and small projects develop from simple ideas to transformed spaces. He enjoys helping Pella customers learn and see how impactful our windows and doors can be to a home’s design, style, functionality and energy efficiency. Outside of work, Adam enjoys following his
hometown Seattle Seahawks, listening to music, traveling and spending time with family and friends. Adam is also a proud former United States Marine and continues to apply the life lessons learned during his service.
Eric was born in Iowa and grew up in Wisconsin. He moved to Arizona to join the Pella team in 2004. He has held a number of positions in different departments and is currently the Operations Manager. The “Customer
Experience” is something he is very passionate about making great for our customers. Eric is married and has three children.
Steve joined the Mountain West branch in 2016. He started as a Service Technician and is currently the Field Supervisor for Retail Installation and Service. Steve has 27 years’ experience in the glass business in various segments. He is married with three daughters.
John Mellin CSI, CDT
Commercial Business Manager
John is a twenty-year veteran in the window and door business who came to Pella Mountain West in May of 2016. Past duties have included positions as Territory Sales Manager, Architectural Consultant and General Manager. Currently the Commercial Business Manager at Pella MW, John oversees the Pella Certified Contractor Program and the Commercial Sales Team. He is also actively involved the local architectural community providing design
consulting and specification writing services. John is married and enjoys skiing, mountain biking and music.
Sammy was born and raised in Des Moines, Iowa and graduated from the University of Iowa with a B.B.A. in Accounting. His career with Pella began in the summer of 2003 as an intern where he witnessed Pella’s reputation for being a world class organization built on a foundation of integrity, superior products, customer service, and great people. It was immediately clear that Pella was the right company for him. Sammy held several positions within Pella Corporation’s Finance team over the course of his career that included roles in Cost Accounting, Financial Reporting, Internal Audit, Corporate Taxation, and Treasury. Sammy relocated to Arizona in 2007 to join the leadership team of the local Pella office as the Branch Controller, which then progressed to a Senior Financial Manager role that was responsible for the growth and financial health of the Pella Sales Subsidiary network across North America. In 2014 Sammy made a long-term goal of his come true with the purchase of the Pella Mountain West branch with his business partner Don Foster. Together they lead the business based on the same key principles that attracted Sammy to Pella as an intern.
Don is a native of Toronto and graduated from the University of Western Ontario with a degree in Economics. He joined Pella immediately after graduating from college in 1984 and held several sales and sales management roles. Don became the General Manager of the Pella Toronto Sales Subsidiary in 2001 and following that seven-year assignment he became the Trade and Commercial Director for Pella Corporation and managed the Pella Sales
Subsidiary network across North America. In 2010 Don relocated his wife of 25 years and his three daughters to Arizona where they now call home. Don purchased the Pella Mountain West branch in early 2014 with his partner Sammy Song. During the past four years he has guided the company’s growth through leadership, continuous improvement and the constant focus on the customer experience. Outside of work Don is an avid golfer, enjoys travel and spends quality time with his family and friends.
Trade Sales Manager
John is a longtime professional in the Construction, and Building Materials, Industries. Raised in Chicago, John started out in the Trades, eventually becoming a successful leader in Sales Management, Sales Analytics, Sales Skill Building and Training, as well as, Operations Management. He has occupied the titles of Sales Rep, Sales Manager, Branch Manager, and Territory Manager, with Industry leading companies like ALCOA Building Products, Pozzi Windows, Rollex Corporation, and Marvin Windows and Doors. John is extremely excited to be part of the Pella Mountain West Team as the Trade Sales Manager, following 12 years as a Sales Manager with Pella Corporation’s Chicago Branch.
Heather joined the Pella Mountain West branch in 2018 as the Inside Service Supervisor. Equipped with a leadership background in the tech industry, she pairs her problem-solving skills with an unwavering desire to innovate and evolve. She believes few things in business are more important than laying a solid foundation of exemplary service upon which long-lasting customer relationships are built. Always an advocate for the customer, Heather supports her team in reaching new heights through constant and continuing improvement of the customer experience. While Heather moved to Arizona in high school, she will always be a Chicagoan at heart. When she’s not working or attending her children’s sporting events, you might find her relaxing on a San Diego beach with her husband and five kids.
Order Fulfillment Supervisor
Kreg was born and raised in Wyoming before moving to Utah and joining the Pella team in 2006. He held multiple roles within the sales department before transitioning to the operations team and is currently the Order Fulfillment Supervisor for the branch. Kreg enjoys living in the mountains and spends as much time as possible outdoors with his family.